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Capelliamore

Service Type: Hair Vendor

London,Greater London

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    4 Reviews on “Capelliamore”

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    • Anonymous
      5 months ago

      Service: Bundles Brazilian

      Would you recommend: n/a

      Over rated!!! I got bundles from her which literallly was shedding like crazy and even arrived 1 week later than stated on her website ! Getting through them was basically impossible!

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    • Anonymous
      5 months ago

      Service: 3 x 12 inch Burmese hair

      Cost: £225

      Would you recommend: No

      I would definitely not recommend this hair brand.
      Ordered hair for an event a month in advance. I originally got an email that said the order will processed as soon as the money is received or whatever, but the money literally left my account the day I placed the order. 2 weeks later I had no email about the hair being despatched so I got in contact. They gave me some excuse and said I will receive the email shortly. Few days later no email so got in contact again and finally got an email. In the email it said the hair could take between 5-20 days or so to arrive depending on where you are in the world and obviously that was concerning for me because I had my event coming up. I got in contact again to find out if it had been shipped and whether I could come pick it up from them to cut down the time. This was a week before my event by the way. I was informed that this would not be possible as the hair had been shipped and was coming directly to me (I didn’t believe this). I asked when it will arrive and they said the day before but delivery was with DHL so I couldn’t trust this. I asked for a refund and as a ‘kind gesture’ they said they will “stop the shipment” and refund me. I was confused by this as surely the hair should come to me and then I return it if it’s already on it’s way don’t see how they can stop this process. Anyway, the process to get my refund was long I argued that they should process my refund that same day as I never received the hair. However, they said that once the hair returns to their factory they will process the refund and that takes roughly up to 7 days or so. I had my birthday and went on holiday and when I returned I chased this up (so a week later). The girl had to confirm who I was (imagine) and then proceeded to tell me to get in contact on Friday (4 days later) so she can process my refund. It didn’t take long after I messaged her on Friday to get a refund (thank God). This was actually stress and I understand delays happen but the lack of customer service shown through out this process was really something. There were no apologies for the inconvenience considering it was for my birthday. Luckily I was saved by another hair company whose hair is cheaper, exceptional quality and they allowed me to pick it up from them (shout out to St Claire’s Hair).

      Overall, don’t believe the hype when it comes to this brand. Your famous influencers be lying because the service they probably receive is not the same so be mindful.

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    • Anonymous
      1 year ago

      Service: Hair Extension Purchase

      Cost: £330

      Would you recommend: no

      I purchased their body wave peruvian mink edition, which according to instagram is a super silky hair texture which looks amazing on their models, this is what hooked me. Their website looks really professional, their marketing campaign looked good and all of their models looked amazing with their hair, so i purchased 3 bundles at 18″ and a 18″ 6×6 closure. First thing about this brand is they are slightly more expensive than other hair vendors in London, but I was happy to pay the price because their Instagram and website looked good (and they had supposed “good reviews” on their page of course!). I have now had the hair for 2 month, I’ve made a wig with it and do not wear it often because it sheds constantly, and I constantly have to condition and put on Argan oil to combat the extreme dryness of the hair, I’m generally unimpressed with the supposed quality of the hair for the price I paid (I feel ripped off). I also had an issue from the start with this company’s customer service, considering they have a very professional looking website their service is very unprofessional, when enquiring about the length of time it took to deliver (2 weeks to deliver) the lady on the phone was short and complained about customers not reading their website. Not to mention when I received my order, it actually came straight from China, and simple google search of the address I discovered it was an AlieExpress hair vendor! (not impressed)

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    • Anonymous
      1 year ago

      Service: Hair Extensions

      Cost: £230

      Would you recommend: no

      The lace sheds a lot within 3 weeks of having the hair, both sides of the hair was gone. Two of my other friend experience the same thing

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Services


Closure Wig

Frontal Wig

Hair Bundles

Lace Closure

Lace Frontal


Contact Details

London, Greater London

07969778025

capelliamore

Opening Times

N/A

Additional Information

Price Range: £90-£545

Do you require a deposit: Yes

Are you a mobile Service? Yes

Is there on site parking? Yes